Operations Lead

November 8, 2017
Job Type


As Operations Lead, you’ll be responsible for launching and growing Via's innovative ridesharing technology in Arlington. You’ll manage daily operations while driving continuous improvement and growth of the service.


  • Ensure operational excellence, customer satisfaction, and an unbelievable product every day
  • Be the face of Via Arlington; develop relationships with driver partners, key players, and local brands
  • Prioritize operational issues as a real-time point of contact and provide creative solutions
  • Tirelessly work to scale operational processes and systems to drive rapid growth


  • An independent, enterprising self-starter who is comfortable taking on a high level of responsibility
  • A detail-oriented executor: you’re obsessively action-oriented
  • Outgoing and sociable; willing to wear multiple hats and work on projects of all types
  • Skilled at communicating professionally with customers and Driver Partners from a broad range of backgrounds (Spanish is a plus)
  • Have a Bachelor's Degree and prior employment experience

Commitment: Part-time candidates are encouraged to apply – we are open to flexible schedules. This is a contract role for the next six months, with the possibility to extend beyond based on availability & performance. This position is based in Arlington, TX.

Via offers highly competitive compensation packages.

Via is an equal opportunity employer.

Apply here: https://via.workable.com/jobs/596988

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