Customer Success Manager

April 1, 2018
Dallas, Texas
Job Type


Your mission:

Primary: provide excellent customer support, solutions to engage new users, and retain existing users.

Secondary: whatever comes up that day.

Your objectives:

  • Develop and implement communication strategy for customer support
  • Streamline, manage and report on ongoing customer communication
  • Create publish ready content
  • Identify market opportunities

What we look for?

  • An ideas-to-actions person
  • A collaborator who welcomes teamwork and critical feedback
  • A communicator who concisely expresses complicated ideas
  • Someone who shares the responsibilities of other team members
  • Someone who thrives in an unstructured environment

What we bring:

  • We work extremely hard … and we have fun doing so
  • We’re very goal oriented, and we help each other exceed expectations
  • Want to learn something new or do something new? Don’t be shy
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