Primary: provide excellent customer support, solutions to engage new users, and retain existing users.
Secondary: whatever comes up that day.
- Develop and implement communication strategy for customer support
- Streamline, manage and report on ongoing customer communication
- Create publish ready content
- Identify market opportunities
What we look for?
- An ideas-to-actions person
- A collaborator who welcomes teamwork and critical feedback
- A communicator who concisely expresses complicated ideas
- Someone who shares the responsibilities of other team members
- Someone who thrives in an unstructured environment
What we bring:
- We work extremely hard … and we have fun doing so
- We’re very goal oriented, and we help each other exceed expectations
- Want to learn something new or do something new? Don’t be shy