We’ve all been there at some point in our lives – stuck on the side of the road as cars whiz past, waiting at least an hour for help. Your whole day now pushed back because of something as small as a flat tire. What if a helping hand was a lot closer than that tow truck your insurance is sending you? Highway Hand is looking to be the solution to getting people off the side of the road and back to their lives with a shorter wait time.
Created by Hamza Malik, based in Fort Worth, the Highway Hand app allows the stranded to seek help from anyone nearby based on the issue, associated costs and the estimated time in relation to where the helper is. The idea behind Highway Hand came from a personal experience Malik had while on the road. He had been on his way somewhere when he saw a car on the side of the road and had stopped to lend a hand.
The motorist was a mother with two kids who had been waiting a while for assistance. “She didn’t feel safe enough to step out and flag other drivers down, even though all she needed was a tire change. I felt obliged and after a 10 minutes fix, she was good to go,” Malik said. He later realized that what a tire change that took 10 minutes to fix, would have taken an hour at least with finding assistance, travelling to the area of the break down and fixing the problem.
With the app, Malik hopes to lower costs, reduce wait time, provide a way for others to gain additional revenue and do good for others. How Highway Hand works is a “helper,” anyone who is comfortable working on cars, can use the app to let “helpees,” those who require assistance, know what they are able to do, how far out from their location they are willing to help and the reward you might expect, if any, to cover your costs and efforts. On the other hand, the “helpee” can ask for help via the app based on their need.
The “helpee” has options for find a “helper,” from actual mechanics to good Samaritans that are nearby and can help with their specific issue with little to no cost to the “helpee.” The “helpee” then selects three potential “helpers” and they are notified. From the three “helpers,” the “helpee” can make their decision based on whomever is the closest to do the job. All requests to the “helper” are anonymous, and exact location of the “helpee” is never shared until both parties agree to the services.
The Highway Hand app is currently going through testing in private Beta after a year of development. There is also a Kickstarter campaign to increase the security and functionality of the app. If you would like to learn more about Highway Hand or donate, please visit http://kck.st/1t4zLvy